Fax operation settings

The fax operations section of the Outgoing Options in My Settings, allows users to define default dialing rules and feedback settings for outgoing faxes, as well as containing a link to the ExtraFax Cloud security certificate for encrypting emails.

Dialing Rules

• Country dialing from
  Allows users to specify a default international prefix when dialing out, in the sending of outgoing faxes.
  For more information on the correct formatting of fax numbers, please see the support section - here
• Area Code dialing from
  Allows users to specify a default area code when dialing out in the sending of outgoing faxes.
  For more information on the correct formatting of fax numbers, please see the support section - here
• Number of attempts to perform
  Allows users to specify a number of attempts to perform, in the case of an unsuccessful attempt during transmission of the fax, users can specify between 1 and 10 attempts to be made.
• Time between retries
  Allows users to specify an amount of time, in minutes, to wait to make another attempt to transmit the fax in the case of an unsuccessful prior attempt.

Feedback

• Feedback When
  Allows users to specify the conditions under which feedback emails are sent for outgoing fax transmissions, the following options are available;

• Always;
  Feedback will be provided for all fax transmissions, regardless of the status of the transmission.
• Never;
  No feedback will be sent regarding the status of outgoing fax transmissions.
• On success;
  Feedback will only be sent for successful fax transmissions, feedback will not be sent for faxes that fail to transmit.
• On failure;
  Feedback will only be sent for failed fax transmissions, feedback will not be sent for faxes that transmit successfully.
• Feedback Format
  Allows users to specify what format feedback is sent in, users can select between Plain text, HTML - Local language, HTML - English, XML, CSV, NEC Format and HTML - Local language + stamped 1st page.
• Default Reply Email
  Allows users to specify a default email address for feedback, as well as receiving feedback to the email address that sent the fax, as specified in 'Allowed Emails'.
• Always use Default Reply Address
  Allows users to specify to only receive feedback to the Default Reply Email address specified in the 'Default Reply Email' option, as opposed to receiving feedback to both the sending email address as well as the default.
• Attach fax file to feedback
  Allows users to chose to receive the transmitted fax, attached with the feedback message.
• Delete image after completion
  Allows users to have faxes images and precursor documents permanently removed from our servers after being sent, so that any sensitive data cannot be exposed.
• Always include message body
  Allows users to force the inclusion of an email body section of a submitted email, along with the feedback for outgoing faxes.